bo888 Terms and Conditions

1 General Introduction and Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between bo888 ("Platform", "we", "us") and any user of the platform ("you", "member"). bo888 is an online entertainment and betting platform operated for users in Bangladesh.

These Terms apply to the bo888 website, mobile version and all related services. We reserve the right to change, amend or update these Terms at any time. Continued use of the platform after any change indicates that you have accepted the updated Terms.

2 Eligibility and Registration

2.1 Age Requirement

To participate on the bo888 platform you must be at least 21 years of age. This service is available only to those aged 21 or older. Accounts belonging to minors will be cancelled immediately and all transactions will be voided.

2.2 Account Registration

Each user may create only one account. You must provide accurate and complete information at the time of registration. The following are strictly prohibited:

• Creating more than one account under the same person's name
• Registering using another person's identity
• Opening an account with false or incorrect information
• Transferring or selling an account to a third party

2.3 Identity Verification (KYC)

bo888 reserves the right to verify your identity, age and financial information at any time. A national identity card, passport or other valid document may be requested if necessary. Withdrawals may be temporarily held until verification is complete.

3 Account Security and Responsibility

It is your responsibility to keep your account password and login details completely confidential. You are solely responsible for all activity carried out from your account. If you suspect unauthorised access to your account, notify our support team immediately.

• Use a strong and unique password
• Make sure to sign out after logging in from a public device
• Do not share your login details with anyone, whether known or unknown to you
• If you notice any suspicious activity, contact support immediately

4 Financial Transaction Policy

4.1 Deposits

The minimum deposit amount on bo888 is ৳300, which applies to all payment methods. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. All deposits must be made in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Once a withdrawal is approved it will generally reach your mobile banking or bank account within 1 hour. Withdrawals will only be sent to the account from which the deposit was made.

4.3 Transaction Cancellation

bo888 reserves the right to cancel or suspend a transaction in the following circumstances:

• If there is suspicion of money laundering or fraud
• If account verification has not been completed
• If evidence of a breach of these Terms is found
• Due to a technical error or system failure

5 Bonus and Promotion Policy

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. To make this bonus withdrawable, a 15x wagering requirement must be completed — meaning the total of the bonus plus the deposit must be wagered 15 times.

5.2 General Bonus Rules

• Each bonus offer has its own validity period and conditions, which are stated alongside the offer
• A bonus cannot be split across multiple accounts
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first
• If bonus abuse is suspected, bo888 may cancel the bonus
• bo888's decision on awarding bonuses is considered final

5.3 VIP Programme

The bo888 VIP programme has four tiers: Bronze, Silver, Gold and Platinum. A weekly cashback benefit is available at each tier — up to 0.2% for Bronze, 0.4% for Silver, 0.6% for Gold and 0.8% for Platinum. Your VIP tier is determined based on your activity and engagement on the platform.

6 Gaming Rules and Fair Play

6.1 Gaming Rules

All games and betting activities on bo888 are conducted in a fair and impartial manner. The platform is committed to ensuring a safe and fair environment.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any software, bot or automated system to play games
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Attempting to influence game outcomes through corrupt or unlawful means
• Using an account to conduct money laundering or any illegal financial activity
• Attempting to gain unauthorised access to another user's account
• Attempting a cyber attack or hacking against the platform

6.3 Technical Errors

Any reward or winnings paid out unintentionally due to a technical error or system disruption will be considered void. bo888 will not be liable for such incidents and reserves the right to cancel or readjust the relevant round.

7 Account Suspension and Cancellation

7.1 Account Cancellation by bo888

bo888 may temporarily suspend or permanently cancel your account without notice in the following circumstances:

• Breach of any clause of these Terms
• Providing false or fraudulent information
• Involvement in bonus abuse or fraudulent gaming activity
• If evidence is found of involvement in money laundering or suspicious financial activity
• Operating multiple accounts

7.2 Account Closure by the User

You may close your account at any time. To do so, contact us via 24/7 live chat or by email at [email protected]. Any pending withdrawals will be processed before the account is closed.

8 Limitation of Liability

bo888 will not be liable for the following:

• Interruption to a game or betting session due to loss of internet connection or network issues
• Delays caused by third-party technical failures or payment gateway issues
• Loss resulting from a user's negligence in protecting their account security
• Financial loss arising from gaming — online gaming carries financial risk
• The operation and content of external websites or services

9 Copyright and Intellectual Property

All content on the bo888 platform — logos, designs, text, graphics, software, code and other elements — is the exclusive property of bo888 and is protected by applicable copyright and intellectual property laws. Users must refrain from the following activities:

• Copying, distributing or publishing any content from the platform without authorisation
• Using bo888 trademarks or logos without authorisation
• Attempting to reverse engineer or decompile the platform's software

10 Privacy and Data Protection

Details of how your personal information is collected, stored and used are set out in our Privacy Policy. bo888 uses SSL encryption technology to keep all your information and financial transactions secure. We do not sell your information to third parties, but may provide it to relevant authorities under legal obligation.

11 Responsible Gaming

bo888 gives the highest priority to responsible gaming. We are committed to providing a safe and enjoyable experience for our members. Visit our Responsible Gaming page for tools and information related to responsible gaming. We provide the following features:

• The ability to set deposit limits on your own account
• The option to self-exclude temporarily or permanently
• The ability to view your gaming history and spending records
• Guidance on how to reach professional support if needed

12 Dispute Resolution

If you have a complaint or dispute, please first contact our support team via 24/7 live chat or by email at [email protected]. We will attempt to resolve the issue within 48 hours.

bo888's decision in resolving a dispute will be considered final, unless both parties mutually agree to adopt another method. The user retains the right to take applicable legal action if they have been treated unjustly.

13 Changes to Terms

bo888 reserves the right to change these terms and conditions at any time. For significant changes we will post a notice on the platform. Continued use of the platform after any change indicates that you have accepted the updated Terms.

14 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in English

For more information you can visit our FAQ page and About Us page.